Communication is the basis for all interpersonal skills.
This 8-hour course will identify the key elements of effective writing and communication skills that will help deliver concise, positive results. The course provides in-depth techniques for effective writing in e-mails, logbooks, business memos and letters, and other correspondence that involve aviation maintenance-related material and personnel. Our Effective Writing and Communication course will enhance the aviation technician’s personal enrichment, perception, and future success.
This course will effectively improve interpersonal relationships, productivity, and operational safety.
The following topics will be covered in detail:
- Communication Basics
- Communication Problems
- Seven Steps to Effective Communication
- Writing Effective Emails
- Document Standards